Shipping Policies
Due to the 4th of July holiday some shipments containing chocolate may be held until July 8th if you are farther than a 2 day delivery point from our location. Locations that are 3 day delivery points would sit an extra day in the heat. We will hold these orders until July 8.
Shipping options are provided at the time of check out. Shipping rates are shown below. You will always see your entire order including shipping charges before you confirm your order.
Orders placed before 11AM Central time usually ship the same business day. Orders placed after 3PM Central time usually ship the next business day.
Redirection
Shipments that have to be rerouted after leaving our warehouse due to incorrect addressing by customer or change of destination by customer will require a $17 change fee. This is what the shipping company charges us.
During Warm Weather When Will My Order Arrive?We only ship chocolate on days that the transit time will not include the weekend. If you are a 4 day point from us that means your order will ship on the next Monday after you place the order. 3 day points can ship Monday or Tuesday. 2 day points can ship Monday, Tuesday or Wednesday. 1 day points can ship Monday through Thursday. |
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| Order Day (Before 11am CST) | Arrival 1 Day Point | Arrival 2 Day Point | Arrival 3 Day Point | Arrival 4 Day Point |
|---|---|---|---|---|
| Monday | Tuesday | Wednesday | Thursday | Friday |
| Tuesday | Wednesday | Thursday | Friday | Friday Next Week |
| Wednesday | Thursday | Friday | Thursday Next Week | Friday Next Week |
| Thursday | Friday | Wednesday Next Week | Thursday Next Week | Friday Next Week |
| Friday, Saturday, Sunday | Next Tuesday | Next Wednesday | Next Thursday | Next Friday |
Transit Times
Our facility ships from Evansville, IN, the star on the map below. Find your shipping location and compare to the map legend for shipping times.
Shipping Rates |
|
| Order Value | Shipping Cost |
|---|---|
| $0.00 - $69.99 | $7.00 |
| $70 and Over | FREE |
Return Policy
HealthSmart Foods is so confident you will love our delicious products we offer a no risk return policy. If for any reason you are unsatisfied with your purchase, you may return it within 30 days of purchase for a refund or replacement. Just return it to us in new condition. You will receive your credit within 7-10 business days. Sorry, shipping charges are not refundable. Opened items can NOT be returned.